Privacy Policy

Santa Hop is published by Daniel Peter Nagy, an independent self-employed developer based in Germany, operating under the name “ChillScale Games”. Daniel Peter Nagy is the controller responsible for the processing of your data. For any privacy question or request, write to info@chillscalegames.com or use the contact form on our studio website. The postal address is in the Impressum.

Contact form: Send us a message

• The game collects no personal data for us. It has no ads, no analytics, no crash reporting and no account with us, and it plays fully offline. The one part that can go online is the optional sign-in to Google Play Games for achievements, which Google runs.
• Everything the game remembers stays on your device.
• This website keeps short-lived server logs. The contact form is on our studio website and has its own privacy policy.

The game keeps these in the app’s own storage on your device: your settings (language, music, graphics) and your progress (the levels you have finished, your stars, times and gifts, the achievements you have reached and the tips you have seen). While you play, the game makes no connection to the internet of its own. Uninstalling the app, or clearing its data in Android’s settings, deletes all of it.

Android’s automatic backup, if it is switched on for your phone, may copy the app’s data to your Google account. That is Google’s service under your own Android settings, not something we receive; you can switch it off in Android’s settings.

The game can offer an optional sign-in to Google Play Games, for achievements. Without it the game plays fully offline, as described above, and nothing is missing but the achievements.

If you sign in, the game tells Google Play Games which achievements you have reached, so that they show in your Google Play Games profile. Google processes this as an independent controller under its own privacy policy. We receive none of it: it goes from the app on your device straight to Google, with no server of ours in between, and we cannot see your Google account. Google only shows us totals, such as how many players reached an achievement. Your progress in the game is not uploaded.

In the Google Play Games app you can delete the game’s achievements and decide whether you stay signed in.

Google Play distributes the app. Google processes the data of your download and installation as an independent controller under its own privacy policy. Google shows us statistics about installs and, from devices whose owners have allowed Android to share usage and diagnostics data, anonymous crash and performance reports. These do not tell us who you are.

This website runs on our server, hosted by netcup GmbH in Germany. netcup processes the data on our behalf under a data processing agreement (Art. 28 GDPR).

When you visit this website, the web server writes an access log entry: your IP address, the time, the requested address and your browser’s identifier (user agent). These logs are deleted automatically after 10 days (14 days on our test system). The website loads nothing from other companies: its fonts, pictures and videos are served from our own server. It sets no analytics or advertising cookies; the only cookie is the one that remembers your language when you pick one.

The contact form is run on the website of our studio, chillscalegames.com, by the same provider (Daniel Peter Nagy, “ChillScale Games”), on our own server. What it stores, why and for how long is described in the privacy policy of that website:

Studio privacy policy: chillscalegames.com/privacy

If you email us, or we answer you by email, the correspondence is kept in our mailbox, which Microsoft hosts for us. We use your address and your message only to deal with your request, and delete the correspondence when we no longer need it for that, unless the law requires us to keep it longer.

• Google Play distributes the app, as an independent controller (see “Google Play”).
• Google Play Games records your achievements if you sign in, as an independent controller (see “Google Play Games (optional)”).
• netcup GmbH (Germany) hosts our server as our processor (see “This website: hosting and server logs”).
• Microsoft hosts our mailbox, only if you email us or ask for a reply by email.

We do not sell your personal data, and we do not share it with anyone for advertising.

Our own server is in Germany. Google and Microsoft may process data in the United States and other countries outside the European Economic Area. For these transfers they rely on the EU-US Data Privacy Framework, under which both are certified, and on the European Commission’s standard contractual clauses. Details are in their privacy policies.

Where the GDPR applies, we process data on these bases:

• Our legitimate interest (Art. 6(1)(f) GDPR): running this website securely (access logs, limiting abuse) and answering the messages you send us.
• Storing data on your device (§ 25(2) TDDDG) is limited to what the game or this website needs for what you asked for: your progress and settings in the game, and your language choice on the website.

You have the right to access the data we hold about you, to have it corrected, to have it erased, to restrict its processing, to receive it in a machine-readable format (data portability), and to object to processing that is based on our legitimate interest.

The game’s data is only on your device, so we hold none of it: you see it in the game and delete it by uninstalling the app. For the messages you sent us, or any other request, write to info@chillscalegames.com or use the contact form.

You also have the right to lodge a complaint with a data protection supervisory authority, in particular in the country where you live or work or where you believe the infringement took place. In Hungary this is the National Authority for Data Protection and Freedom of Information (NAIH).

• Data in the game: on your device, until you uninstall the app or clear its data.
• Web server access logs: deleted after 10 days (14 days on our test system).
• Contact form messages: kept by the studio website (see its privacy policy).
• Email correspondence: until your request is dealt with, unless the law requires us to keep it longer.

This website, and the messages you send through it, travel only over encrypted connections (HTTPS). No system is perfectly secure, but we take reasonable measures to protect the little data we hold.

If the game ever gets something that goes online, such as a purchase, we will update this policy before that version is released. Material changes will be reflected by an updated effective date on this page.

Questions about this policy or your data: info@chillscalegames.com.

Or use the contact form: Send us a message